Speed up customer onboarding by empowering customers to interact with your business anytime and anywhere through digital self-service/assisted-service model. Eliminate manual tasks and increase accuracy and efficiency with automatic data entry from captured documents. Keep customers informed throughout the process via automated response communication.
Manage customer records across multiple systems and process changes with ease. ANTstein ensures all CRM information is synchronized as they link systems, processes and activities on demand in real time.
Integrate legacy and ERP systems with identity and access management (IAM) simultaneously, without the need of direct integration or customisation. Remove manual work by creating workflows each time a user account must be created, changed or deleted.
ANTstein ensures the customer data and signed documents are accurately captured and updated in real time across all systems. Automatically update customer records such as change of address form and annual contracts that requires signature.
Manage compliance with regulations such as Customer Due Diligence, Anti-Money Laundering and Know Your Customer. ANTstein will capture, verify data points, provide a comprehensive assessment, and deliver the precise data you need to comply from any internal or external source.
Standardised communications are easily personalised to your brands and customers with minimal help from IT. Auto-send welcomes packets with important information in the customer's choice of delivery such as SMS, email, or regular mail.