Automate refund processing by consolidating data from spreadsheets, scanned documents, and legacy reporting systems into one centralized hub. Reduce manual effort through the generation, storage and tracking of both external and internal communications.
Put passengers first by automating IROPS-related activities and deliver on-time customer experience such as sending real-time information during disruptions, flight rebooking support, re-accommodation, claims and refunds.
Simplify the need to update customer feedback. ANTstein can collect relevant data from websites, systems, forms or email and ensure that you have access to fresh and correct data and service the customer in real time.
Manage compliance with regulatory bodies. ANTstein will capture, verify data points, provide a comprehensive assessment, and deliver the precise data you need to comply from any internal or external source.
Data from spreadsheets or other legacy reporting systems are integrated and merged into a central hub and the cancellation process or issuing refunds and exchanges are streamlined through the generation, storage and tracking of both internal and external communication.
Inspire loyalty in your customers with automated customer loyalty schemes. ANTstein verifies guests data to access loyalty rewards from multiple systems and process request including sending notifications or confirmations.
Fetch and integrate data from provider databases and route transportation can be tracked over GPS. Seamlessly send route confirmation to your customers’ preferred channels such as mobile, email, web, and text/SMS.
Simplify the need to update customer feedback. ANTstein can collect relevant data from websites, systems, forms or email and ensure that you have access to fresh and correct data and service the customer in real-time.
Proactively handle competition by accessing competitor's websites, third party merchant platforms and comparison shopping sites 24/7. Monitor, alert and reprice according to business rules and generate analytics in real time.